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SUMMARY:Masterclass: Design Thinking and Creative Problem Solving in Business
DESCRIPTION:Discover the magic of design thinking! In this dynamic session\, we’ll ignite your problem-solving superpowers. We’ll focus on fostering a user-centered approach to innovation\, encouraging you to think differently about solving problems in your business. \nHere’s what’s in store…\nPart 1: Getting started: \n\nDesign thinking and its importance in innovation.\nExplanation of the five stages of design thinking: Empathise\, Define\, Ideate\, Prototype\, and Test.\n\nPart 2: Empathise and Define: \n\nEmpathise: What makes your customers tick? Put yourselves in their shoes to understand their needs\, pains\, and gains.\nDefine: What are the core problems your customers face? We’ll craft problem statements that are user-centered and actionable.\n\nPart 3: Ideate and Prototype: \n\nIdeate: What are your solutions to your customers’ problems? We’ll use creative techniques (such as mind mapping and SCAMPER) to generate a wide range of solutions to the defined problems.\nPrototype: Let’s take one or two promising ideas and build simple\, low-fidelity solution and/or prototypes – let your creativity flow!\n\nPart 4: Test and Feedback: \n\nWhy feedback and iteration in the design thinking process is so important.\nIt’s show and tell time! You’ll present your solution and/or prototype to the group. As a team\, we’ll explore how well your solution addresses your customers challenges and give you invaluable feedback.\n\nAt the end of the masterclass\, you’ll be able to put design thinking at the heart of your product and/or service development process. Your customers will love you putting them at the heart of your business.
URL:https://www.salfordinnovationforum.co.uk/event/masterclass-design-thinking-and-creative-problem-solving-in-business/
LOCATION:Octagon Theatre\, Octagon Theater\, Bolton\, BL1 1SB\, United Kingdom
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SUMMARY:Developing Intelligent Solutions with AI and Unlocking GPT’s Power
DESCRIPTION:Microsoft and OpenAI are collaborating to deliver cutting-edge AI tools\, infrastructure\, and models. \nThis exclusive session will introduce you to the potential of Generative AI\, offering practical insights on how to develop AI solutions and Copilots that can enhance both your internal operations and customer-facing services. \nAttendees will learn how to harness these technologies to improve: \n\nAutomation\nstreamline processes\,\nand build software that delivers exceptional results.\n\nBy joining this session\, you’ll gain a clearer understanding of how to leverage the power of AI like ChatGPT to create intelligent apps that drive innovation and delight your customers. \n+Plus\, attendees will receive access to free credits for building and experimenting with AI solutions. \nExamples how you can make AI work for you:\n\nInternal Process Enhancements\nSoftware Automation for Organisations\nBuilding Applications with ChatGPT\nAutomating Repetitive Tasks\nCustomer-Focused AI Tools\nHelpdesk AI Integration\n\nAnd more \nWhat You’ll Learn:\n\nHow to integrate Generative AI into your organisation’s workflow\nStrategies for improving customer experience using AI solutions\nTools and resources to kickstart your AI projects\nBest practices for building AI-powered Copilots\n\nWhat you’ll get:\n\nAI Free Credits with Microsoft\nTime to ask direct questions to experts\nNetworking opportunities with members from other Oxford Innovation Space\n\nAgenda\n\nWelcome by Artur Grzybowski from Oxford Innovation Space\nTalk by Michael and Paul from Microsoft\n\n\nQ/A – ask questions relevant to your business\n\nOrganiser\n\nOxford Innovation Space works to transform local economies by creating environments where dynamic and innovative businesses come together and thrive. We operate the largest network of innovation centres in the UK and Ireland\, partnering with local authorities\, universities\, and developers to assist from concept to fit-out and the daily management of their buildings. \nGuest Speakers\nMichael Gillett is a Senior Partner Technology Manager at Microsoft where he collaborates with partner organisations to bring innovative technologies to market. Currently this focuses on building responsible AI products and working with ISV partners to lead the era of AI. He’s previously been head of software engineering and product management and wrote the first book about feature management and LaunchDarkly. \nPaul Veck works in Microsoft’s Global Partner Solutions Teams focused on helping UK Software companies innovate in Microsoft Cloud and also reach new customers via Microsoft’s Go To Market Channels. Paul has been working in the Microsoft software partner ecosystem for over 5 years and in that time\, has seen how Software companies can help their customers transform and the positive impact that they drive.
URL:https://www.salfordinnovationforum.co.uk/event/developing-intelligent-solutions-with-ai-and-unlocking-gpts-power/
LOCATION:Salford Innovation Forum\, 51 Frederick Road\, Salford\, Greater Manchester\, GB\, M6 6FP\, Salford\, Greater Manchester\, M6 6FP\, United Kingdom
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